Mobile service for Rad Power Bikes e-bikes. A certified tech comes to you with the right parts for your model.
Known issues, repair costs, and our mechanics' verdicts, bike by bike.
Rad Power has the largest direct-to-consumer installed base in the US, which means the most common failures are well documented: controller faults on older RadRunner and RadRover builds, brake pads wearing fast under cargo loads, and hub-motor connector corrosion on bikes stored outdoors. Displays and controllers are proprietary but widely available, so most electrical faults are economical to fix. Batteries out of warranty are the main judgment call. A mobile tech can load-test the pack and tell you whether a new battery or a repair makes sense.
Models we service
Controller faults are the signature Rad failure, especially on 2019-2022 RadRunner and RadRover builds. Symptoms are a dead bike with a good battery or assist that surges then quits. Replacement controllers are plentiful and the swap is routine.
$140 to $260typical for Rad Power Bikes
Rad packs are 48V with well-known cell configurations; load testing gives a clear verdict. Out-of-warranty replacements are available from Rad and reputable third parties. Avoid no-name packs without UL certification.
$90 to $650typical for Rad Power Bikes
A mechanic can meet you at the seller, test the pack, and tell you what that specific bike is worth before you pay.