Field diagnostic procedure 1.0
E-bike repair that comes to you
Something is wrong. Name it or point at it. Certified mobile techs arrive at your door with the parts already on board, and most repairs finish in one visit.
25 problems priced · 15 brands covered · 50 cities
- We come to you
- Parts on board
- Upfront pricing
A · Pick the symptom
B · Or type the code
The code is on your display or in the app
The verdict lands here once the fault path resolves. Run it above.
Common problems we fix
Typical price ranges include parts and labor. Detailed guides for each problem are rolling out.
Ride-stopping
Gets worse
Know your platform
What breaks on your brand, what it costs, and whether we hold a parts channel for it. Type only, the bikes speak for themselves.
Aventon
5 models covered
Documented on this platform
- 1Error code on display
Typical repair$60 to $250
Parts channelListed
Blix
4 models covered
Common faults and pricing on the brand page.
Cannondale
4 models covered
Common faults and pricing on the brand page.
Gazelle
4 models covered
Common faults and pricing on the brand page.
Giant
4 models covered
Common faults and pricing on the brand page.
Heybike
4 models covered
Documented on this platform
- 1Brakes feel weak
Typical repair$50 to $200
Parts channelListed
Juiced Bikes
4 models covered
Documented on this platform
- 1Battery won't charge
Typical repair$75 to $900
Parts channelListed
Lectric eBikes
4 models covered
Documented on this platform
- 1Brakes feel weak
- 2Rack or fender rattle
Typical repair$50 to $220
Parts channelListed
Rad Power Bikes
5 models covered
Documented on this platform
- 1Battery dies quickly
- 2Controller failure
Typical repair$90 to $650
Parts channelListed
Ride1Up
4 models covered
Common faults and pricing on the brand page.
Segway
3 models covered
Documented on this platform
- 1Not sure / something else
Typical repair$50 to $100
Parts channelListed
Specialized
4 models covered
Documented on this platform
- 1Motor cuts out under load
Typical repair$100 to $450
Parts channelListed
Super73
4 models covered
Documented on this platform
- 1Tire replacement
- 2Chain problems
Typical repair$80 to $200
Parts channelListed
Trek
4 models covered
Documented on this platform
- 1Error code on display
Typical repair$75 to $300
Parts channelListed
Velotric
4 models covered
Common faults and pricing on the brand page.
Repair it or replace it
Work out what the repair costs as a share of what the bike is worth, using our pricing tables and your own valuation.
Your bike
Your number, not ours. We do not hold resale values, so this one has to come from you: check a recent listing for the same model.
Result
- Typical repair
- $30 to $90
Enter what the bike is worth and this works out the repair as a share of it. The repair range comes from our pricing tables and is the same number the cost table below shows.
Now serving
Active market
San Diego, CA
0 certified local repair partner
A certified tech will call or text you within one business day to confirm your issue and quote the repair upfront.
Get repair help
More cities are opening soon. Submit a request from any city page to join your local waitlist.
Cities we serve
Every city runs on the same upfront pricing and certified-tech standard.
How it works
- 1
Tell us what's wrong
Two quick questions. No account, no phone tree.
- 2
Get matched
A certified local tech confirms your quote before anyone rolls out.
- 3
Fixed at your door
Parts on board. Most repairs finish in a single visit.
What repairs actually cost
National ranges from our pricing tables. The spread is real: the cheap end and the dear end are different repairs, not different markups.
| Repair | National range | What the range covers |
|---|---|---|
| Rack or fender rattle | $30 to $90 | Full-bike bolt check with threadlocker, Hardware replacement, Fender stay repair or replacement |
| Loose spokes or wheel wobble | $40 to $180 | Wheel truing and tension balancing, Spoke replacement, Rim replacement |
| Battery won't charge | $60 to $800 | Charger test and replacement, Charge port cleaning or replacement, BMS reset |
| Hydraulic brake bleed needed | $60 to $140 | Full hydraulic bleed (mineral oil or DOT per brand), Fitting inspection and reseal, Lever/caliper service |
| Motor cuts out under load | $75 to $350 | Connector inspection and repair, Battery load test, Controller replacement |
| Controller failure | $120 to $350 | Controller replacement, Wiring harness repair, Waterproofing of connections |
Ranges include parts and labor and cover the whole network. Your tech confirms the price before any work starts. Repair costs in detail
Active recalls
Published safety recalls affecting bikes we service. Every notice links to the agency record it came from.
Recall 23-709· Rad Power Bikes
RadWagon 4 Electric Cargo Bikes
The rim strip on the tires can be misaligned, causing the tube to pop and damage the tire. Additionally, the tires with a ribbed sidewall can unexpectedly go flat, risking serious injuries from loss of control and/or crash.
Repair. Consumers should immediately stop using the recalled E-Bikes and contact Rad Power Bikes to schedule a free repair to replace both tires and rim strips. Rad Power Bikes is contacting all known purchasers directly.
Source: CPSC notice, published 2022-11-03, captured 2026-08-30
What this site is built on
- cities covered
- 50cities covered
- brands serviced
- 15brands serviced
- problems diagnosed and priced
- 25problems diagnosed and priced
- error codes traced to a manufacturer document
- 5error codes traced to a manufacturer document
eBike acting up today?
Upfront quote before any work begins. Tell us the ZIP and the problem and a certified local tech takes it from there.