Bike won't turn on
Ride-stoppingYou press the power button and nothing happens: no display, no lights, no assist.
Typical repair cost
$60 to $250
Includes parts and labor. You get an estimate before any work starts.
Likely causes
- Deeply discharged or faulty battery
- Blown fuse in battery or controller circuit
- Loose or corroded battery/display connector
- Failed display unit
- Failed controller
How it gets fixed
- Battery load test and charge-port check
- Fuse replacement
- Connector cleaning and reseating
- Display replacement
- Controller replacement
Try this first
Before booking: confirm the battery is charged on the charger (indicator turns green), then reseat the battery firmly and try holding the power button for 5-10 seconds. Check for a small fuse near the battery mount or on the battery itself. If the charger light never changes color, the problem is likely the battery or charger, not the bike.
Get this diagnosed at your door
Enter your ZIP and we route you to your city's repair request flow, pre-filled with this problem.