Certified mobile techs who come to your door with the right parts.
Get repair helpJoin the waitlist below. You will be first in line when service goes live, and we will send you diagnosis and DIY guidance for your problem in the meantime.
50
cities covered
15
brands serviced
25
problems diagnosed and priced
Baltimore rewards e-bike riders and punishes their equipment. The climbs from the Inner Harbor up Charles Street to Mount Vernon and Charles Village are steep enough that assist changes everything, while the waterfront promenade and the Jones Falls and Gwynns Falls trails offer flatter escapes. The cobblestones of Fells Point and Locust Point rattle bolts, racks, and spokes loose, and the city's rough patchwork asphalt does the rest. Harbor humidity plus winter salt is a corrosive combination for chains, cassettes, and electrical connectors, and freeze-thaw winters open fresh potholes every spring. Hopkins commuters, brewery workers in Hampden, and a growing delivery scene mean plenty of bikes ridden daily in conditions that call for service twice a year, not once.
Neighborhoods we cover
Two quick questions. No account, no phone tree.
A certified local tech confirms your quote before anyone rolls out.
Parts on board. Most repairs finish in a single visit.
Every repair starts with an upfront quote. Ranges below reflect typical parts and labor across our network.
Your bike is unrideable or unsafe to ride. These get priority dispatch.
Still rideable today, but waiting turns a small fix into a bigger bill.
Scheduled care that keeps the bike reliable and preserves your warranty.
Our techs carry parts and diagnostic tools for the most common ebike platforms in Baltimore.
Most Baltimore requests hear back from a certified tech within one business day and are serviced within 1 to 2 days. Ride-stopping problems get priority dispatch.
You get an upfront quote before any work starts. Most common repairs run $30 to $800 including parts and labor, and you approve the estimate first. Diagnostic fees typically credit toward the repair.
The tech tells you honestly what the fix needs, orders the right parts, and schedules a follow-up. You never pay for a repair that does not happen.
Yes. Techs carry parts and tools for the major platforms, including Rad Power, Lectric, Aventon, Super73, Trek, and Specialized, plus generic hub-drive imports. If you are unsure, submit the request anyway.
No separate fee. The visit cost is built into the upfront quote, and you never pay for a repair that does not happen.
Maryland follows the three-class system: Class 1 pedal-assist to 20 mph, Class 2 throttle to 20 mph, and Class 3 pedal-assist to 28 mph, all with motors of 750 watts or less. No license, registration, or insurance is required. Riders under 16 must wear a helmet, the same rule that covers any bicycle in Maryland, and no one under 16 may operate a Class 3 e-bike. Class 1 and 2 e-bikes are generally welcome in bike lanes and on shared-use paths; Class 3 access can be limited by local rules.
Laws change, verify current rules with your state DMV before riding.
Upfront quote before any work begins.
Most repairs run $60 to $180 with an upfront quote first