Certified mobile techs who come to your door with the right parts.
Get repair helpJoin the waitlist below. You will be first in line when service goes live, and we will send you diagnosis and DIY guidance for your problem in the meantime.
50
cities covered
15
brands serviced
25
problems diagnosed and priced
New York is the hardest-working e-bike city in America. Tens of thousands of delivery riders log 50-plus miles a day on Arrow and Fly-style bikes, and commuters pack the Hudson River Greenway, the Brooklyn waterfront, and the climbs over the Williamsburg and Queensboro bridges. That mileage adds up fast: bridge grades cook brake pads, freeze-thaw potholes on Flatbush and Queens Boulevard knock spokes and racks loose, and winter road salt eats chains, connectors, and battery contacts. Most riders store bikes in apartments or building bike rooms, so batteries survive the cold, but drivetrains rarely get cleaned after slush season. If your e-bike hauls you through five boroughs of stop-and-go traffic, it needs service far more often than the manual suggests.
Neighborhoods we cover
Two quick questions. No account, no phone tree.
A certified local tech confirms your quote before anyone rolls out.
Parts on board. Most repairs finish in a single visit.
Every repair starts with an upfront quote. Ranges below reflect typical parts and labor across our network.
Your bike is unrideable or unsafe to ride. These get priority dispatch.
Still rideable today, but waiting turns a small fix into a bigger bill.
Scheduled care that keeps the bike reliable and preserves your warranty.
Our techs carry parts and diagnostic tools for the most common ebike platforms in New York.
Most New York requests hear back from a certified tech within one business day and are serviced within 1 to 2 days. Ride-stopping problems get priority dispatch.
You get an upfront quote before any work starts. Most common repairs run $30 to $800 including parts and labor, and you approve the estimate first. Diagnostic fees typically credit toward the repair.
The tech tells you honestly what the fix needs, orders the right parts, and schedules a follow-up. You never pay for a repair that does not happen.
Yes. Techs carry parts and tools for the major platforms, including Rad Power, Lectric, Aventon, Super73, Trek, and Specialized, plus generic hub-drive imports. If you are unsure, submit the request anyway.
No separate fee. The visit cost is built into the upfront quote, and you never pay for a repair that does not happen.
New York uses the three-class e-bike system: Class 1 pedal-assist and Class 2 throttle e-bikes are limited to 20 mph statewide, while Class 3 e-bikes, permitted only in New York City, may reach 25 mph. No license, registration, or insurance is required. Riders must be at least 16 years old, and helmets are required for Class 3 riders and for working delivery cyclists. E-bikes are allowed in bike lanes and on most streets, but rules on greenways and park paths vary locally, so check signage.
Laws change, verify current rules with your state DMV before riding.
Upfront quote before any work begins.
Most repairs run $60 to $180 with an upfront quote first