Speed limiter question
MaintenanceQuestions about assist cutoff speed, class settings, or why the bike feels slower than advertised.
Typical repair cost
$40 to $90
Includes parts and labor. You get an estimate before any work starts.
Likely causes
- Bike set to a lower class mode from factory
- Legal limits (20 mph throttle / 28 mph assist in most states)
- Incorrect wheel-size setting inflating or deflating speed reading
- Worn drivetrain robbing top-end
How it gets fixed
- Settings review and legal class configuration
- Wheel-size calibration
- Drivetrain service
Try this first
US class rules: Class 2 throttle tops out at 20 mph; Class 3 pedal assist at 28 mph. Many bikes ship in a restricted mode that a settings change legitimately unlocks. Be aware that de-restricting a bike beyond its legal class can void insurance, change where you can legally ride, and reclassify the bike as a motor vehicle in some states. We configure bikes within legal limits and will explain your state's rules.
Get this diagnosed at your door
Enter your ZIP and we route you to your city's repair request flow, pre-filled with this problem.