Water damage
Ride-stoppingThe bike got soaked by heavy rain, a deep puddle, a hose-down, or flooding, and now something is wrong.
Typical repair cost
$75 to $400
Includes parts and labor. You get an estimate before any work starts.
Likely causes
- Water in connectors causing corrosion
- Moisture inside display or controller
- Water in the motor casing
- Battery contact corrosion
How it gets fixed
- Full connector inspection, cleaning, dielectric grease
- Component drying and testing
- Display/controller replacement
- Motor service
Try this first
If the bike was submerged or soaked: remove the battery, do NOT power it on, and let everything dry 24-48 hours indoors. Never pressure-wash an e-bike. That is how most 'rain damage' actually happens. Corrosion shows up weeks later, so even if it seems fine, a connector inspection with dielectric grease is cheap insurance after a serious soaking.
Get this diagnosed at your door
Enter your ZIP and we route you to your city's repair request flow, pre-filled with this problem.